Terms and conditions

Terms and Conditions
When shopping at Quick-loader you are purchasing from:

ELCEP DESIGN ApS
CVR-NR. 30513932
Holger Danskes Vej 2
8700 Horsens
Denmark

All contracts are in Danish.
Contracts may only be concluded with persons above the age of 18 years of age. Children and young individuals below the age of 18 years, must have an adult of age to conclude the contract.

Payment
Quick-loader.com accepts VISA, VISA Electron, MasterCard and JCB via PayPal. The transaction will only be complete once the item has been sent.

All payments are in GDP, incl. VAT.

Quick-loader.com uses an authorised payment server, which encrypts all card information with SSL (Secure Socket Layer) protocol. This means that it is impossible to read your information.

Delivery
Quick-loader.com delivers on all weekdays. The shipping time is 1-3 days in Denmark, 2-5 days in Europe.

Delivery takes place with either GLS or PostNord. You have the possibility of choosing between the following kinds of deliveries:

  • GLS delivery to business address
  • GLS delivery to private address
  • PostNord delivery to parcel locker terminal / parcel shop
  • PostNord delivery to private address


Prices for delivery will be visible on your order.

Warranty conditions
According to the sales law you are provided with a warranty of 2 years. Our warranty applies to defects on items and/or fabrication.

The warranty does not cover defects or damages due to wrong usage of the item or service.

Quick-loader.com will cover reasonable costs of returning the item.

When returning an item, please direct your contact and send to:

Mailmak A/S
Att. QUICKloader
Fabriksvej 6, 
DK - 9490 Pandrup

We do not accept packages sent by cash on delivery.

Reimbursement
If reimbursement has been agreed you are requested to provide us with your bank details so that we may reimburse the agreed amount.

Personal information
No personal information registered at www.quick-loader.com will at any time be transferred, sold, or made available to a third party. All information is safely stored and will only be available to employees at www.quick-loader.com.

With regard to electronic payments on our web-shop, a safe and encrypted method, which has been approved by the E-certificate, is used to handle information.

Cookies are used on our web-shop in order to control the contents of shopping-baskets. A cookie is merely the term for a file, which is stored on your own computer. Upon request, it is also possible to save one’s shipping information for the next visit. If you at a later point would want to delete this information, you may do so through the browser settings. If you are using Internet Explorer, you may do this by selecting “Functions” in the menu, then choose “Internet settings”.

If you wish to purchase anything from us, we will request your name, address, phone-number and e-mail address. This information is used solely for processing the order.

www.quick-loader.com makes use of log-statistics. Such system will collect statistical information, which can provide a statistical picture of how many visitors a webpage has had, from where people visit the webpage, and from what part of the webpage the page is left, etc.

www.quick-loader.com uses log-statistics in order to optimise our website and its functions.

The information is transmitted and stored electronically in an unencrypted state, which is saved for 5 years. The “contract” itself (the sales agreement) will not be stored at www.quick-loader.com so that you are able to log in and see/change the status later.

Furthermore, we register your IP-address from the place where, for instance, your purchase is made. Normally this information will not be used, save, for instance, in the case of a police investigation. All deceptive purchases will be reported to the police!

In accordance with the law on personal data, we will disclose registered information upon request, and will also delete this information if so requested.

The data responsible is: quick-loader.com

Cancellation
You have a 14 days full cancellation right for any purchases in our web-shop.

The period is considered to begin from the day that you receive the purchased item.

The consumer must carry the costs of returning the item.
If you wish to make use of this cancellation right, you shall notify us within 14 days of purchasing the item at the latest. From the time of cancellation, you shall return the item within 14 days at the latest.

When returning an item, please direct contact and send to:

Mailmak A/S
Fabriksvej 6, 
DK - 9490 Pandrup

You shall inform us by mail at kundeservice@quick-loader.com. In your message, you shall expressly let us know that you wish to make use of your cancellation right. You are also able to use our standard withdrawal form and return this with the item. You will find the form here (INSERT LINK TO WITHDRAWAL FORM).

Condition of the returned item
You are only liable for any deterioration of the value of the item due to handling the item in any other way than what would be necessary to determine the nature, characteristics and utilities of the item. This means that you may test the item in the same way as if you tested it in a physical store.

If the item has been tested in any other way than described above, we consider the item to have been taken into use, and, as a consequence, you will only be paid either a part or nothing of the purchase amount, depending on the sales value of the item.

In order to receive the complete purchase amount, you may only test what you are able to test in a physical store. You may test the item, but not take it into use.

Available means of redress – overview and links:
If you have a complaint regarding an item purchased on our web-shop you may send your complaint to:

Konkurrence- og Forbrugerstyrelsens Center for Klageløsning:
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer with residence in another EU-country, you may send your complaint to the online consumer platform of the EU Commission.

The platform may be found here: http://ec.europa.eu/consumers/odr/

If you wish to place your complaint at this platform, you shall disclose our e-mail address: kundeservice@quick-loader.com.